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Honolulu.gov

Online City Services

Notice of Maintenance

AlohaQ scheduled to undergo maintenance on November 6, 2024 from 5:15 PM - 5:45 PM HST.

Please complete your appointments before this time.

MOST SERVICES OFFERED BY APPOINTMENT ONLY
For public safety, we encourage continued use of online, mail-in, or kiosk processes.
Temporarily, we ask that you renew credentials no earlier than three months prior to allow us to assist those with greatest needs first.
Openings are added regularly, so please check back often for additional times.

To learn our new procedures go to
bit.ly/CSDServicesUpdate
For assistance in making an appointment, call: (808) 768-9100
MAKE AN APPOINTMENT FOR IN-OFFICE SERVICES
  • Next-day appointments are added daily by 4:30pm at all driver licensing centers, except Waianae and the Commercial Driver Licensing Office. (The purpose of next-day appointments is to offset no-shows and last-minute cancellations).
  • Appointments for Saturday hours open by 4:30 p.m. on the Wednesday immediately prior to the Saturday. CLICK HERE for the schedule.
  • Please schedule only one appointment per person.
  • The federal Real ID enforcement deadline has been extended to May 7, 2025.
  • The Instruction Permit Test is now available online. CLICK HERE to learn more.
  • In-person and stand-by written tests are only offered on the days and locations below:
    • Kapalama Driver Licensing Center on Tuesday and Thursday.
    • Kapolei Driver Licensing Center on Monday and Wednesday.
    • Koolau Driver Licensing Center on Friday.
    • Wahiawa Driver Licensing Center on Tuesday.
    • Waianae Driver Licensing Center on Thursday.
MUST PROVIDE ACTIVE MOTOR VEHICLE DEALER LICENSE
  • Two appointments per dealer location per day
  • Two transactions allowed per appointment
  • Transactions will be processed within the appointment window ONLY
APPOINTMENT REQUIRED FOR BICYCLE AND MOPED REGISTRATION SERVICE
  • Appointments for bicycle and moped service at Window #17 in the Kapālama Driver Licensing Center are added on Tuesday and Thursday for the following week.
  • Alternatively, bicycle and moped services are also available by appointment at all satellite city hall offices.

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